Privacy Policy for Arrocade: Arrow Puzzle Escape

Last updated: 23 Sep 2026한국어

Arrocade: Arrow Puzzle Escape ("we", "our", or "us") is a casual arcade game published by theworkers (the "App"), available on iOS and Android. This Privacy Policy explains what information the App collects, how it is used, and the choices you have. Where the iOS and Android versions differ, this policy says so.

The App has no account and no login. We never ask for your name, email address, phone number, postal address or contacts, the App never accesses your precise location, and we do not run a server of our own. The game is fully playable offline. Nothing described below is required in order to play.

1. Information We Collect

We keep data collection to the minimum needed to run the game, understand how it is played, show ads, and process purchases.

1) Information Stored on Your Device

  • Game Data: your level progress, high scores, coins, lives, unlocked items and achievements.
  • Preferences: your sound, music and haptics settings, and your privacy choices.

This save file is stored on your device. It can also be synced to your own cloud storage: iCloud on iOS, or Google Play Games Saved Games on Android when you are signed in to Play Games (see section 6).

2) Analytics Data

  • A random identifier generated by the App on first launch, used to tell one anonymous player's events apart from another's. It is not the advertising ID, the IDFA, the IDFV or any other device identifier, it is never used for advertising, and it is not linked to any personal detail. It is stored on your device and travels with your synced save (see sections 3 and 6).
  • A small set of gameplay events, and technical properties such as app version, operating system version, device model, device type and language (see section 3).
  • Approximate location (country, region and city), derived from your IP address by our analytics provider. The App never asks for location permission and never accesses your precise location.

3) Advertising Data

  • Google's Mobile Ads SDK collects its own data, including an advertising identifier (on iOS, the IDFA, only when you allow tracking; on Android, the Android advertising ID), approximate location derived from your IP address, ad interaction data and diagnostics (see section 4).

4) Purchase Information

  • Purchases are processed entirely by Apple on iOS and entirely by Google Play on Android. We never see your payment details, card data or receipts.
  • We record only which product was bought, as an analytics event. We do not record the price and we do not receive any payment information.

2. How We Use Your Information

  • To run the game and save your progress on your device.
  • To understand how the game is played, so we can fix and improve it.
  • To show advertisements and measure their performance.
  • To process in-app purchases and honor the Remove Ads entitlement you bought.
  • To keep the App secure, prevent fraud and abuse, and fix bugs.
  • To respond to support requests you send us.

3. Analytics

On both iOS and Android, the App uses PostHog for product analytics. Your events are tied to the random identifier described above, not to your identity and not to any advertising or device identifier. The identifier is stored on your device, and in your synced save: your iCloud on iOS, or your Google Play Games saved game on Android when you are signed in to Play Games. We do not create person profiles in PostHog.

The App records these events:

  • the app was opened;
  • a level was started;
  • a level ended;
  • a monetisation screen was viewed;
  • a purchase was completed or cancelled;
  • an ad was shown;
  • the app was sent to the background.

Each event carries app version, operating system version, device model, device type, language, how far you have progressed in the game and, on iOS, the Apple Ads install attribution described in section 4. Your approximate location (country, region and city) is derived from your IP address by PostHog.

This analytics data is sent over an encrypted connection and processed in the European Union.

4. Advertising

The App shows ads through Google AdMob. Two formats are used: occasional interstitial ads between rounds, and rewarded video ads you choose to watch (for example to continue, gain an extra life, or double your coins). Rewarded ads are always opt-in. There are no banner ads.

Google's Mobile Ads SDK collects data of its own: an advertising identifier (the IDFA on iOS, only when you allow tracking; the Android advertising ID on Android), approximate location derived from your IP address, ad interaction data and diagnostics. On Android the SDK also uses the Android Privacy Sandbox advertising APIs where your device supports them.

  • In the European Economic Area, the United Kingdom and Switzerland, the App shows a consent form (Google's User Messaging Platform) before any personalised ads are served.
  • On iOS, the system also shows the App Tracking Transparency prompt. You can decline. The game stays fully playable, and you will simply see less relevant ads. App Tracking Transparency exists only on iOS.
  • On Android, you can reset or delete your advertising ID at any time in your device settings.
  • Where a consent choice applies to you, you can change it at any time from the privacy options row in the App's Settings.
  • Remove Ads: purchasing Remove Ads removes the interstitial ads. Rewarded ads stay available, and they are only shown when you choose to watch one.
  • On iOS, the App uses Apple's AdServices framework to learn whether it was installed from an Apple Ads campaign, and records the result with the analytics events: whether the install came from an Apple Ads campaign (attributed, not from an ad, or unresolved) and, when attributed, the numeric campaign, ad group and keyword identifiers Apple returns, the storefront country Apple reports, and when attribution was determined. These are Apple's campaign identifiers, not personal or device identifiers; Apple states that AdServices data does not identify a user or a device. It does not use the advertising identifier and does not require tracking permission. The Android version has no install attribution.

Google's use of this data is governed by its own privacy policy at policies.google.com/privacy.

5. In-App Purchases

The App sells Remove Ads (a one-time, non-consumable purchase) and coin packs (consumable).

  • On iOS, purchases are Apple in-app purchases handled by Apple's StoreKit. Apple processes the payment, entitlements are verified on your device, and you can restore eligible purchases from within the App.
  • On Android, purchases go through Google Play Billing. Google processes the payment, and the App verifies each purchase on your device using Google's public licence key. There is no Restore button on Android: Remove Ads is recognised automatically from the Google Play account you bought it with, for example after reinstalling the App or on a new device signed in to the same Google account.

No server of ours ever sees your purchase data. We never see payment details, card data or receipts. We record only which product was bought, as an analytics event, with no price and no payment information.

6. Cloud Save

Your game progress can sync to your own cloud storage, so it follows you across your devices:

  • On iOS, through your iCloud account.
  • On Android, through Google Play Games Services Saved Games, only when you are signed in to Play Games.

On both platforms the synced save holds your game progress and the App's anonymous analytics identifier (see section 3), so reinstalling the App keeps the same anonymous identity. This data stays between your device and Apple or Google: it never reaches a server of ours, because we do not run one. We cannot read your cloud save.

7. Leaderboards and Achievements

Leaderboards and achievements are provided by Apple Game Center on iOS and by Google Play Games Services on Android. Both are services of the platform: your player identity, nickname and scores are handled by Apple or Google under their own privacy policies, not by us.

On Android, signing in to Play Games is optional, and the game is fully playable without it. On iOS, you can control Game Center from your device settings.

8. Notifications

On iOS, the App uses local notifications only, which are scheduled on your device. There are no push notifications and no server sending them, so no device token or notification data is transmitted to us. You can turn notifications off in your device settings.

The Android version sends no notifications.

9. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with the service providers that make the App work, and only as needed:

  • PostHog: to process product analytics, in the EU.
  • Google (AdMob): to deliver and measure ads, and to gather consent.
  • Apple, on iOS: to process payments, sync your save through iCloud, provide Game Center, report Apple Ads install attribution, and deliver the App.
  • Google Play, on Android: to process payments, provide Play Games saved games, leaderboards and achievements, and deliver the App.

We may also disclose information if required by law or to protect our rights, our users, or the public.

10. Data Retention and Deletion

  • Game data stored on your device is removed when you delete the App from your device.
  • On iOS, if your save was synced to iCloud, you can review and delete it from your Apple Account storage settings (Settings → your name → iCloud → Manage Storage).
  • On Android, if your save was stored with Google Play Games, you can delete it from the Google Play Games settings.
  • Analytics events are retained by PostHog according to our configured retention period and applicable law. Because they are tied only to a random identifier, we usually need that identifier to locate them.
  • Data held by Google in connection with advertising is retained according to Google's own policies.
  • To request deletion of any data associated with you, or if you have questions, contact us at [email protected].

11. Security

We use industry-standard measures to protect information, including encrypted (HTTPS) connections for any data transmitted between the App and our providers. No method of transmission or storage is completely secure, but we work to protect your information.

12. Children's Privacy

The App is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps.

13. Your Choices and Rights

  • Where a consent choice applies to you, change it at any time from the privacy options row in the App's Settings.
  • On iOS, decline or revoke ad tracking in your device settings (App Tracking Transparency).
  • Reset or limit your advertising identifier on iOS, or reset or delete it on Android, in your device settings.
  • On iOS, turn notifications off in your device settings.
  • On Android, play without signing in to Play Games.
  • Remove all on-device game data by deleting the App, and your synced save from your iCloud or Google Play Games settings.
  • Buy Remove Ads to remove the interstitial ads.
  • Request access to or deletion of data associated with you by contacting us.
  • Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA.

14. Third-Party Services

The App relies on the following third parties, each with its own privacy policy:

On Android, links to this policy and to our terms open in an in-app browser view (Chrome Custom Tabs). We collect no data through it.

15. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the "Last updated" date and, where appropriate, notify you in the App.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]

See also our reward probability disclosure.

Date: 23 Sep 2026

Email: [email protected]