Support for AI Expense Tracker: Notal

Need help with Notal? The fastest way to reach us is by email. We usually reply within 1 to 2 business days.

Email: [email protected]

Cancel Premium

Premium renews automatically, monthly or annually, until you cancel it. Subscriptions are managed by Apple, so you cancel on your iPhone, not in Notal: open Settings, tap your name, then Subscriptions, and choose Notal. Cancel at least 24 hours before the current period ends to stop the next renewal. You keep Premium until the period you paid for runs out.

Refunds are handled by Apple under its own policies. You can request one at reportaproblem.apple.com.

Restore purchases

If you reinstall Notal or sign in on a new iPhone, open the Premium screen in the app and tap “Restore purchases”. This reconnects a subscription you already have.

Delete your account

You can delete your account yourself, at any time, inside the app: Settings → Account → Delete account. This permanently removes your entries, recurring templates, categories, tags, settings, notification history and sign-in record, and starts the removal of your stored voice recordings and receipt photos. It cannot be undone, and you do not need to contact us.

Deleting your account does not cancel a Premium subscription. Cancel it in your iPhone settings as described above.

Before you contact us

To help us resolve your issue quickly, please include:

• Your iPhone model and iOS version.
• The app version (shown in the app’s settings).
• A clear description of the problem and the steps that led to it.
• Screenshots or a screen recording, if possible.

Privacy

For details on how Notal handles your data, see our Privacy Policy and Terms of Use.