Support for Notal: AI Expense Tracker

Need help with Notal? The fastest way to reach us is by email. We usually reply within 1 to 2 business days.

Email: [email protected]

Cancel Premium

Premium renews automatically, monthly or annually, until you cancel it. Subscriptions are managed by Apple, so you cancel on your iPhone, not in Notal: open Settings, tap your name, then Subscriptions, and choose Notal. Cancel at least 24 hours before the current period ends to stop the next renewal. You keep Premium until the period you paid for runs out.

Refunds are handled by Apple under its own policies. You can request one at reportaproblem.apple.com.

Restore purchases

If you reinstall Notal or sign in on a new iPhone, open the Premium screen in the app and tap “Restore purchases”. This reconnects a subscription you already have.

Delete your account

You can delete your account yourself, at any time, inside the app: Settings → Account → Delete account. Deletion is immediate and cannot be undone, and you do not need to contact us.

It permanently removes your account, your entries, your voice recordings and your receipt photos. Purchase and subscription records are kept for as long as the law requires. We also ask Apple and Google to revoke the sign-in access you gave Notal. The Privacy Policy lists exactly what is removed and what is kept.

Deleting your account does not cancel a Premium subscription. Cancel it in your Apple ID settings as described above.

Before you contact us

To help us resolve your issue quickly, please include:

• Your iPhone model and iOS version.
• The app version (shown in the app’s settings).
• A clear description of the problem and the steps that led to it.
• Screenshots or a screen recording, if possible.

Privacy

For details on how Notal handles your data, see our Privacy Policy and Terms of Use.